Holiday Inn Leicester City, an IHG Hotel

The Receptionist was excellent when we arrived later than expected [9 pm] she was very attentive and engaging, the instructions were clear, and the guidance on parking was very good. She came to check we were happy with our room. The hotel facilities are very good and exceptionally clean. The breakfast waiters were great and helpful, nothing was too much trouble for them. We have stayed here before and would definitely stay again.

Polite welcoming personnel. No surprises in charges. Acceptable room. Quiet and relaxing stay. Good breakfast. Flat screen tv. Iron, hair blower. Kettle. Coffee, tea in room. Mini bar, compl. water bottles. Free kitkat chocolates. Usb chargers. Extra mirror in bathroom. Safe in room. Free wifi..Good speed.

Staff were all very nice and seemed to enjoy their work. They all had a smile on their face, which shows a good working culture as well. We had a very short stay as arrived at 1am and left in the morning at 11am, due to commitments but enjoyed the few hours we spent at the hotel. Room and hotel itself were very clean, breakfast was nice. Facilities in room were good, bottled water provided, tea and coffee making facilities included despite some reviews saying its not provided. We were pleasantly surprised during our stay here. We will definitely come back for another longer stay when visiting Leicester in the future.

This hotel provides really good breakfasts, staff are brilliant, location is great for Leicester City centre while being convenient for the M1 motorway. Usually rooms are clean and comfortable. Bar food and Alex good

The staff are AMAZING!! We had to book a last minute stop over to break up a long journey and a few hours before arriving I messaged the hotel requesting a cot bed, Claire got back to me straight away ensuring something suitable would be ready for our arrival. When we got there we were told they could put us in a room with 2 double beds to make things easier for us, she also made us feel so welcome and relaxed after a long day. The breakfast staff were also amazing with our daughter. Fransico could see our toddler wasn’t eating anything we offered her so suggested to make her some pancakes with Nutella and brought them to the table for her. Breakfast options were great, lots to choose from and all very tasty. The hotel room was clean and the beds were comfortable. The NCP car park was right opposite the hotel entrance which was very handy. We would definitely stay here again. Very happy with everything