The Receptionist was excellent when we arrived later than expected [9 pm] she was very attentive and engaging, the instructions were clear, and the guidance on parking was very good. She came to check we were happy with our room. The hotel facilities are very good and exceptionally clean. The breakfast waiters were great and helpful, nothing was too much trouble for them. We have stayed here before and would definitely stay again.
Sharon
April 2025
The staff are always helpful, breakfast was good and worth the money. Location is a bit tricky being right on St Nicholas Circle but once navigated it's not a problem. Biscuits and hot chocolate would be a nice addition to the room drinks tray.
Anne
February 2025
Polite welcoming personnel. No surprises in charges. Acceptable room. Quiet and relaxing stay. Good breakfast. Flat screen tv. Iron, hair blower. Kettle. Coffee, tea in room. Mini bar, compl. water bottles. Free kitkat chocolates. Usb chargers. Extra mirror in bathroom. Safe in room. Free wifi..Good speed.
K
July 2024
The room was spacious and comfortable and the atmosphere of the hotel very relaxed and welcoming. The breakfast was fabulous - as a vegetarian I particularly appreciated the added veg / chickpeas with the cooked breakfast. Most importantly though, the service, from all the staff we came into contact with, was exceptional. We felt very well looked after, and I'd like to give a special shout out for Francisco in the restaurant. Thank you all very much.
Liz
September 2024
Staff were all very nice and seemed to enjoy their work. They all had a smile on their face, which shows a good working culture as well. We had a very short stay as arrived at 1am and left in the morning at 11am, due to commitments but enjoyed the few hours we spent at the hotel. Room and hotel itself were very clean, breakfast was nice. Facilities in room were good, bottled water provided, tea and coffee making facilities included despite some reviews saying its not provided. We were pleasantly surprised during our stay here. We will definitely come back for another longer stay when visiting Leicester in the future.
Anou
November 2024
The staff are exceptionally friendly, pleasant and helpful. They can't do enough for you, going out of their way to assist and ensure you have a great stay. The rooms are spacious, clean, well equipped and comfortable. They often have rooms fitted with a bath for an incredibly relaxing Epsom Salt soak for tired muscles (supply your own salts). The canteen, bar and lobby are well run, with delicious food to offer. The only thing missing is a tips jar on the end of the bar. Even housekeeping have a friendly smile and say hello. I love it here.
Nige
January 2025
This hotel provides really good breakfasts, staff are brilliant, location is great for Leicester City centre while being convenient for the M1 motorway. Usually rooms are clean and comfortable. Bar food and Alex good
Stephen
August 2024
Excellent service, friendly and most helpful staff. Lovely accommodation. The staff go out of their way to assist and can't do enough to help you. Central location to the city. Food is very nice. Rooms are spacious and comfortable. I would recommend this hotel... I like is so much, I've booked in for further stays.
Nige
November 2024
The staff are AMAZING!! We had to book a last minute stop over to break up a long journey and a few hours before arriving I messaged the hotel requesting a cot bed, Claire got back to me straight away ensuring something suitable would be ready for our arrival. When we got there we were told they could put us in a room with 2 double beds to make things easier for us, she also made us feel so welcome and relaxed after a long day. The breakfast staff were also amazing with our daughter. Fransico could see our toddler wasn’t eating anything we offered her so suggested to make her some pancakes with Nutella and brought them to the table for her. Breakfast options were great, lots to choose from and all very tasty. The hotel room was clean and the beds were comfortable. The NCP car park was right opposite the hotel entrance which was very handy. We would definitely stay here again. Very happy with everything
Shivani
September 2024
Comfortable bed, very clean room, excellent bath/ shower, staff lovely, pleasant, polite and professional. Lifts very good, roomy and quiet. Amenities good, iron, hairdryer etc. Food/ meals decent hotel standard, but pricey. Again the staff were a pleasure. Given a no to romantic place to stay as no attractive view, awkward to get to, built up location.
Sue
September 2024
Reservations:
+1 (888) 385-8465